Cisco Jabber - Cisco. Mobility doesn’t have to limit productivity. Cisco Jabber gives you instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence. Find the right people, see whether and how they’re available, and collaborate the way you want. Configuring Call. Manager Express (CME) To Support Cisco Jabber IP Phone for Android & i. Phone. Cisco is continuously developing its Call. Manager Express product, introducing new features and services to help keep up with its customers' and the market’s demands. With the rapid increase of the mobile phone market, customer requests for Call. Manager Express to support them are on the rise. In response, Cisco added support for Apple’s popular i.
Phone with Call. Manager Express v. IOS 1. 5. 1(4)M ), but unfortunately did not include Android support, leaving millions of Android phone users in the dark. At the time Cisco Mobile 8. Phone users, allowing them to connect and make phone calls via CME just as any normal softphone client. Cisco Mobile was later renamed Cisco Jabber. Thankfully, with Call. Manager Express v. IOS 1. 5. 2(4)M1 ), Cisco finally added support of the Jabber application for the Android operating system. Both Cisco Jabber versions (Android and i. Phone) use SIP as the communication protocol with CME. Configuring CallManager Express (CME) To Support Cisco Jabber IP Phone for Android & iPhone. Written by Administrator. Posted in Cisco VoIP/CCME - CallManager - Unity. SCCP is not used. While CME 9. Phone and Android phones, getting them to work is a different story. This article will demonstrate how to configure your Call. Manager Express v. Cisco Jabber for both i. Phone and Android operating systems. At the time of writing, the latest version of Cisco Jabber for i. Phone is 9. 0 (1) and 9. Android operating system. Cisco ISR 2. 80. 0 Series CME – No Support for Jabber Android Users. On the 1st of November 2. Cisco announced its discontinuation of all 2. ISR routers and, as a result, will only provide minor software upgrades. The latest IOS version available for the 2. CME- IOS Matrix, supports Call. Manager Express v. Since support for the Android operating system begins officially with v. CME routers will only be able to support Cisco Jabber for i. Phone. Unfortunately no support for Android is available (yet) for this platform, and we don’t expect to see any in the near future. IT Managers and engineers who want to provide CME services to their Android Jabber users must upgrade to the 2. Cisco Jabber for Android – How to Overcome Bugs! Jabber support for the Android operating system is very new on CME and as such, the Jabber version available in Google’s Play Store might not work properly. When we tested Cisco’s Jabber from the Google Play Store using our Samsung Galaxy SII (Model GT- I9. Ice- Cream Sandwich 4. CME v. 9. 1. We tried the LAN Wi- Fi and even the GSM network (via Anyconnect VPN) but the application failed continuously to register and requested we check our Internet Calling settings. After consulting with Cisco engineers around the globe, we discovered we had hit a bug on the Android version of Jabber, specific to some Samsung phones running Android 4. This was later confirmed with some HTC Android phones as well. However, we managed to obtained an Engineering Special (ES) edition (as Cisco calls it) of Jabber, that overcomes the problems mentioned and works like a charm! This ES Jabber release is not available through Google’s Play Store, nor from Cisco as a direct download. Fortunately, Firewall. Android users can download the engineering special edition from our Cisco Tools and Applications section! Configuring Call. Manager Express to Support Jabber for Android and i. Phone. The configuration settings of CME are pretty much identical for both Android and i. Phone operating systems. Since Jabber for CME uses SIP as a communication protocol, it is mandatory to enable SIP registration on CME. Enabling SIP registration requires special attention to ensure registration is only restricted to the local network or VPN users at most. Opening SIP registration to public IP’s or untrusted networks is definitely not recommended as it could allow anyone to connect and register to the Call. Manager Express. First step is to configure CME to allow calls from SIP to SIP endpoints and enable SIP registrar: voice service voip ip address trusted list ipv. Gigabit. Ethernet. Gigabit. Ethernet. The ip address trusted list section is used to list remote client IP addresses which are not part of the local network. This will allow them to register with CME and place or receive calls. If for example your Android or i. Phone connects to the corporate LAN via VPN (Any. Connect VPN) and obtains an IP address on a different network/subnet from CME, it will be necessary to list the VPN IP address or VPN network pool for the phone to register. The control source- interface Gigabit. Ethernet. 0/1 command ensures SIP uses Gigabit. Ethernet 0/1 as the binding interface for all SIP communications. The interface’s IP address will show up as the source IP for all outgoing communications. All incoming communications are expected to terminate to this interface as well. Next step is to configure the voice register global section. This section holds key configuration elements for the correct operation of our CME SIP service. Here we will specify various parameters including: Set SIP registrar to CME mode, source- address for phone registration, maximum extensions (max- dn), maximum phones (max- pool), set authentication for phone registration and finally create configuration files for all phones (tftp- path, file text & create profile). Now we can configure our phone extension using the voice register dn command and SIP phone with the voice register pool command: voice register dn 5 number 7. Chris- Android 7. Chris- Android 7. D. C5. AF. 7. 9B2 session- transport tcp type Jabber- Android number 1 dn 5 username chris password firewallcx codec g. While most commands are self- explanatory, we’ll focus on the most important: number 7. This specifies the extension our SIP phone will have. D. C5. AF. 7. 9B2. This is the Wi- Fi MAC address of our mobile phone. In our example, our Samsung Galaxy SII. Jabber- Android. Here we specify the sip client type. It can either be Cisco. Mobile- i. OS for Apple i. Phone users or Jabber- Android for Android users. This specifies the codec that will be used for this client. It is possible to use g. Each code has different bandwidth requirements and sound quality. G7. Don’t forget to add the IP overhead to these figures. Note: When the SIP phone extensions and devices configurations are complete or altered, it is imperative we go to the voice register global section and issue the create profile command. This ensures the appropriate configuration files on CME are created for our SIP devices. Cisco Jabber for Android (both 4. Settings – Configuration Example. Connect to the Google Play Store and search for Cisco Jabber: After downloading and installing Cisco Jabber for Android, launch the application and click on Begin Setup: Next, in the Device ID field, enter the SEP+MAC address (Applications - > Settings- > Wi- Fi- > Advanced Wi- Fi) without any spaces or dots. Now, enter your CME IP address in the Server Address field. You can selectively enable Use mobile data network and Use noncorporate Wi- Fi options. We always select Use noncorporate Wi- Fi only to ensure the GSM mobile network is not used (especially if your provider charges GSM data). If necessary, enable Auto Start so that Cisco Jabber starts every time your phone restarts. Now click Verify to register with Call. Manager Express: After Cisco Jabber successfully registers with CME, we are presented with the main screen and dial pad: Cisco Jabber for i. Phone Settings – Configuration Example. First we need to verify our phone is connected to the corporate Wi- Fi network and is accessible from CME. Launch Cisco Jabber and complete the setup wizard. Enter the Device Name SEP, followed by your MAC address without any dots. SEP1. 47. DC5. AF7. B2. Enter your CME IP address in the TFTP Server field. E. g 1. 92. 1. 68. Turn ONSIP Digest Authentication and enter the username and password configured under the voice register pool section. Following is a screenshot of the complete settings on our i. Phone: This concludes our Cisco Call. Manager Express (CME) Cisco Jabber for Android and i. Phoneconfiguration. Back to Cisco Vo. IP/CCME - Call. Manager - Unity Express Section.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
October 2017
Categories |